Privacy Policy

At Solar Style, your privacy is our priority. We collect personal information—such as your name, email address, shipping address, and payment details—only when you provide it voluntarily during checkout, account creation, newsletter sign-up, or when you contact us directly. We use this information to process and ship your orders, communicate order updates, send you marketing offers (if you opt in), and improve your overall shopping experience.

We may also collect non-personal data automatically, like browser type, pages visited, and device information, through cookies and similar technologies. This helps us understand how visitors interact with our site, so we can optimize performance, personalize content, and identify areas for improvement. You can manage or disable most cookies through your browser settings, though doing so may affect site functionality.

We never sell or rent your personal information. We share limited data only with service providers who help us run our business—such as payment processors, shipping partners, and marketing platforms—and only to the extent necessary for them to provide their services. All partners are contractually bound to protect your data and use it solely on our behalf.

We implement industry-standard security measures, including encryption and secure servers, to safeguard your information against unauthorized access. However, no internet transmission is completely risk-free. By using our site, you acknowledge that you understand these inherent risks.

You have the right to access, correct, or delete your personal data at any time. To exercise these rights or if you have any questions about our privacy practices, please email us at support@solarstyle.org. If you’re in a region with additional privacy regulations (such as the GDPR), you may also submit a formal request to download or erase your data, and we will respond within the timeframe required by law.

What our customers say

Based on 3,250 reviews

I received the clothes and they…

I received the clothes and they fit perfectly. Definitely ordering again

Daniel Morris

3 days ago

order came through

order came thru and i love the quality

Lucas Bennett

5 days ago

just received my essentials hoodie..

just received my essentials hoodie, its good quality and i like it, the jersey is also good aswell, easy shipping.

Ethan Williams

3 days ago

very helpful..

Shorts came through just as advertised, thhe customer service team are also very helpful

Marcus Thompson

1 week

The order arrived and my son absolutely loves it...

The order arrived and my son absolutely loves it. We will definitely be ordering the Essentials next.

Bram Rijpers

2 days ago

Very impressed

The order arrived smoothly and the quality of the t-shirt is excellent. Very impressed.

Noah Brooks

4 days ago

Both my top and tee arrived quickly...

Both my top and tee arrived quickly. The quality is class.

Henry Collins

Yesterday

Really happy with the order.

My sweats and shirts arrived and the quality is great. Really happy with the order.

Joshua Turner

2 weeks ago

Still have questions?

Orders & Shipping

Sizing & Products

Returns & Support

How long does shipping take?

5–15 business days.

Will I receive tracking information?

Yes, once dispatched.

Why has my tracking not updated?

Tracking can take a few days to activate.

Do you ship internationally?

Yes, worldwide.

Can I change or cancel my order?

Only before it is shipped.

My order says delivered but I do not have it. What should I do?

Check with neighbours first, then contact us.

How do your items fit?

Check the size guide on the product page but we recommend sizing up.

I am between sizes. What should I choose?

Size up.

Are your products good quality?

Yes, carefully sourced and quality checked.

Are your products unisex?

All items are unisex.

Can I return if it does not fit?

We do not accept returns for sizing selection errors.

What if you sent me the wrong size?

If we sent the incorrect size, contact us with photo evidence and your order number.

What if my item is faulty?

Send photos and your order number and we will resolve it.

What if my order is delayed?

Contact us if it exceeds 15 business days.

Do you offer refunds?

Yes, for faulty, incorrect, or significantly delayed orders.

How do I contact you?

Through our Contact page.

How long do replies take?

24–48 hours.