Refund Policy

Thank you for shopping with Solar Style. We’re committed to providing a reliable experience—but we know issues can happen. Here's what you need to know:

All Sales Are Final

We do not accept returns or exchanges unless there is a major issue with your order.

What qualifies for a refund or store credit?

If your item arrives damaged, incorrect, or significantly delayed, we’re here to make it right. Based on your case, we offer:

  • Partial refunds to the original payment method
  • Full refund in store credit if sufficient proof is provided


To be eligible, please contact us within 7 days of delivery at support@solarstyle.org. Include your order number and clear photos of the issue. We handle all claims with fairness and intent to resolve.

Wrong Shipping Address?

Mistakes happen. If you entered the wrong address, email us within 24 hours of placing your order.

After that window, we can no longer change the address—and cannot be held responsible for misdeliveries.

Important Notes:

  • Shipping fees are non-refundable
  • Items must be unworn and in original condition to be considered for a resolution

We appreciate your understanding and support. If you need help, we're always here:
support@solarstyle.org

Quick Links

What our customers say

Based on 3,250 reviews

I received the clothes and they…

I received the clothes and they fit perfectly. Definitely ordering again

Daniel Morris

3 days ago

order came through

order came thru and i love the quality

Lucas Bennett

5 days ago

just received my essentials hoodie..

just received my essentials hoodie, its good quality and i like it, the jersey is also good aswell, easy shipping.

Ethan Williams

3 days ago

very helpful..

Shorts came through just as advertised, thhe customer service team are also very helpful

Marcus Thompson

1 week

The order arrived and my son absolutely loves it...

The order arrived and my son absolutely loves it. We will definitely be ordering the Essentials next.

Bram Rijpers

2 days ago

Very impressed

The order arrived smoothly and the quality of the t-shirt is excellent. Very impressed.

Noah Brooks

4 days ago

Both my top and tee arrived quickly...

Both my top and tee arrived quickly. The quality is class.

Henry Collins

Yesterday

Really happy with the order.

My sweats and shirts arrived and the quality is great. Really happy with the order.

Joshua Turner

2 weeks ago

Still have questions?

Orders & Shipping

Sizing & Products

Returns & Support

How long does shipping take?

5–15 business days.

Will I receive tracking information?

Yes, once dispatched.

Why has my tracking not updated?

Tracking can take a few days to activate.

Do you ship internationally?

Yes, worldwide.

Can I change or cancel my order?

Only before it is shipped.

My order says delivered but I do not have it. What should I do?

Check with neighbours first, then contact us.

How do your items fit?

Check the size guide on the product page but we recommend sizing up.

I am between sizes. What should I choose?

Size up.

Are your products good quality?

Yes, carefully sourced and quality checked.

Are your products unisex?

All items are unisex.

Can I return if it does not fit?

We do not accept returns for sizing selection errors.

What if you sent me the wrong size?

If we sent the incorrect size, contact us with photo evidence and your order number.

What if my item is faulty?

Send photos and your order number and we will resolve it.

What if my order is delayed?

Contact us if it exceeds 15 business days.

Do you offer refunds?

Yes, for faulty, incorrect, or significantly delayed orders.

How do I contact you?

Through our Contact page.

How long do replies take?

24–48 hours.

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