Shipping Policy

At Solar Style, we partner with trusted fulfillment centers worldwide to bring your streetwear straight to your door. We process orders within 1–4 business days of your purchase, and as soon as your items are handed off to our shipping partners, you’ll receive a tracking number via email.

Delivery typically takes 5–15 business days after shipment, though most orders arrive within 7–10 days of you receiving your tracking code. Please note that these timeframes can vary due to customs procedures, local holidays, or carrier delays.

Because we work with multiple warehouses, your items may ship separately and arrive in different packages. You will receive a unique tracking number for each shipment so you can follow each package’s progress.

We charge a flat shipping rate of £3.99 on all orders. Any import duties or taxes assessed by your country’s customs are your responsibility and are not included in the shipping fee.

If you need to correct a shipping address, please email support@solarstyle.org within 24 hours of placing your order. After that window, orders enter fulfillment and we cannot reroute packages.

In the rare event that your package is marked delivered but you haven’t received it, or if it arrives damaged, contact us immediately at support@solarstyle.org with your tracking number and photos of any damage. We’ll work with the carrier on your behalf and offer a resolution—whether that’s a partial refund, store credit, or a replacement.

Have questions about your shipment? Feel free to reach out at support@solarstyle.org or visit our Help & Info page for quick answers.

What our customers say

Based on 3,250 reviews

I received the clothes and they…

I received the clothes and they fit perfectly. Definitely ordering again

Daniel Morris

3 days ago

order came through

order came thru and i love the quality

Lucas Bennett

5 days ago

just received my essentials hoodie..

just received my essentials hoodie, its good quality and i like it, the jersey is also good aswell, easy shipping.

Ethan Williams

3 days ago

very helpful..

Shorts came through just as advertised, thhe customer service team are also very helpful

Marcus Thompson

1 week

The order arrived and my son absolutely loves it...

The order arrived and my son absolutely loves it. We will definitely be ordering the Essentials next.

Bram Rijpers

2 days ago

Very impressed

The order arrived smoothly and the quality of the t-shirt is excellent. Very impressed.

Noah Brooks

4 days ago

Both my top and tee arrived quickly...

Both my top and tee arrived quickly. The quality is class.

Henry Collins

Yesterday

Really happy with the order.

My sweats and shirts arrived and the quality is great. Really happy with the order.

Joshua Turner

2 weeks ago

Still have questions?

Orders & Shipping

Sizing & Products

Returns & Support

How long does shipping take?

5–15 business days.

Will I receive tracking information?

Yes, once dispatched.

Why has my tracking not updated?

Tracking can take a few days to activate.

Do you ship internationally?

Yes, worldwide.

Can I change or cancel my order?

Only before it is shipped.

My order says delivered but I do not have it. What should I do?

Check with neighbours first, then contact us.

How do your items fit?

Check the size guide on the product page but we recommend sizing up.

I am between sizes. What should I choose?

Size up.

Are your products good quality?

Yes, carefully sourced and quality checked.

Are your products unisex?

All items are unisex.

Can I return if it does not fit?

We do not accept returns for sizing selection errors.

What if you sent me the wrong size?

If we sent the incorrect size, contact us with photo evidence and your order number.

What if my item is faulty?

Send photos and your order number and we will resolve it.

What if my order is delayed?

Contact us if it exceeds 15 business days.

Do you offer refunds?

Yes, for faulty, incorrect, or significantly delayed orders.

How do I contact you?

Through our Contact page.

How long do replies take?

24–48 hours.